iii) Any alleged breaches relating to merchantable quality, fi for purpose or compliance with description shall be reported to the Company immediately.
iii) If it is agreed that there has been a breach the Company will be afforded the opportunity of repairing or replacing Goods the subject of the complaint so as to remedy the breach.
Where an order includes fitting
(a) If the Customer cancels an Order the Company may at its option forfeit the deposit and/or claim damages for breach of Contract.
(b) If the Customer fails to comply with Conditions as to payment the Company may cancel an Order and at its option forfeit the deposit and/or claim damages for breach of contract.
In the event of any circumstances, contingency of force majeure occurring beyond the control of the Company preventing, impelling or interfering with the despatch of the whole or any part of the Goods, the Company reserves the right to suspend and/or cancel delivery without incurring liability for any direct or consequential loss, injury or damage which may be caused or sustained by the Customer and/or any third party in consequence of any such suspension and/or cancellation.
Hyperion Furniture’s fitted furniture is made from the finest quality materials and built with infinite care by our own skilled craftsman. To give you extra peace of mind and because we are sure that you will be delighted with our furniture for many years to come, we have included a 10 year guarantee on all our furniture. You are safe in the knowledge that in the unlikely event of any problems, your investment is completely protected. Kindly please read the terms and conditions which apply to this guarantee as specified below. This is by no means a comprehensive list and any specifications not outlined in this guarantee or any other documentation should be confirmed by Hyperion head office in writing.
Wear and Tear, our furniture is not covered for general wear and tear or any misuse /improper use of furniture or any of its components. All care should be taken to prolong furniture life wherever possible. Fold back runner mechanisms should always be in the locked out position before attempting to close the door. Our adjustable shelves are rated for a max load of 60kgs. Due to every design being individual and each customer’s requirement being different, there may be times where the load on a shelf may cause bowing for that given length. All efforts will have been made to minimise this effect, however we cannot cater for all circumstances. We recommended if you experience any bowing over time to periodically reverse the shelves so that it is kept to a minimum.
Drawer Runners and Hinges are guaranteed for life by the Manufacturer but Hyperion Furniture only undertake to repair or replace the defected item free of charge for a period of 10 years. If a hinge or drawer runner become faulty outside of the 10 year guarantee, a call out or labour charge will be applied.
Installation of Hyperion furniture is only guaranteed for as long as it remains installed in the original location. We understand that people want to take their furniture when they relocate, for this reason we can only transfer your guarantee to your new property if Hyperion carries out the work of dismantling, reassembling and fitting. Our furniture is often very heavy so free standing units should only be moved by a minimum of 2 people to avoid any damage. Hyperion cannot take responsibility for any freestanding units moved improperly.
Cleaning and Care products can have a negative effect on the surface of your furniture. Where possible use a clean dry microfibre cloth to remove dust and debris. Should there be any stubborn marks use warm water with a mild detergent. Dry immediately after cleaning.
No variation of these Conditions shall be effective unless either:-