Newsletter Survey

We’re always looking for ways to improve and if you have a couple of minutes to spare, please complete this survey and give us your opinion. All submitted surveys will be entered into our prize draw to win a beautiful Frag chair. The winner will be announced on 31^st January 2012.

This survey is only open to recipients of our newsletter, please type your Surname and Postcode to identify yourself.

Please provide feedback by completing the following survey. You don’t have to answer every question.

Marketing How would you rate our:
Website	Very Good Good Adequate Poor Very Poor
Leaflets	Very Good Good Adequate Poor Very Poor
Newsletter	Very Good Good Adequate Poor Very Poor
Branding	Very Good Good Adequate Poor Very Poor
Showrooms How did you like the look of our:
Showroom exterior	Very Good Good Adequate Poor Very Poor
Interior layout	Very Good Good Adequate Poor Very Poor
Product range	Very Good Good Adequate Poor Very Poor
Showroom staff How helpful did you find our:
Showroom assistant	Very Good Good Adequate Poor Very Poor
Designer	Very Good Good Adequate Poor Very Poor
Pre-sales Service How did you find our:
Design process	Very Good Good Adequate Poor Very Poor
Production Staff If you bought from us, how professional did you find our:
Surveyor	Very Good Good Adequate Poor Very Poor
Delivery manager	Very Good Good Adequate Poor Very Poor
Installation team	Very Good Good Adequate Poor Very Poor
After-sales Service If you had any problems, how did you rate our:
Troubleshooting	Very Good Good Adequate Poor Very Poor
And Finally... How would you rate our:
Finished product	Very Good Good Adequate Poor Very Poor
Value for money	Very Good Good Adequate Poor Very Poor
Overall experience	Very Good Good Adequate Poor Very Poor

Reasons for not ordering (if applicable)
Price Service Product Project on hold Other

Would you recommend our service to a friend?
Yes No
New Year’s Renovations
Can we help you with any new projects this coming year?
Yes No

We value your feedback and welcome any comments or suggestions you may have.
Comments

HOME
FURNITURE
FURNITURE DETAILS
- Classic Handles
- Designer Handles
SHOWROOMS
- Wimbledon 020 8944 2002
- Sunningdale 01344 874 068
- Weybridge 01932 844 783
- Leatherhead 01372 386 505
- Parsons Green 020 7731 1116
ABOUT US
DESIGN PROCESS
CONTACT US
TESTIMONIALS
Congratulations to Mr & Mrs Roger Allington, of Fetcham, the winners of our draw

Last Name
Postcode

Newsletter Survey

Marketing

Showrooms

Showroom staff

Pre-sales Service

Production Staff

After-sales Service

And Finally...

New Year’s Renovations